Remediation is fixing the web accessibility issues that were documented in an assessment.

Now they need to be prioritized and delegated to the appropriate roles.


All web accessibility issues are not created equally. It is important to use Duke's resources efficiently and focus on the items that will make the biggest difference first.

More about how to prioritize accessibility issues.


Now that there is a list of issues that have been prioritized, they need to be assigned to a person with the appropriate skill set. Examples:

  • Navigation, not keyboard accessible = Developer
  • Alt tags missing = Content creator
  • Color contrast insufficient = Designer

Some issues will take more than one role. After a designer picks the text color, the developer will implement the CSS to match. 

More about delegation of issues.


After the problems have been fixed, someone needs to verify that the issues were in fact corrected. It is also possible that fixing one issue could have generated a new issue. Verification requires following the same steps taken to make the assessment.

More about verifying that the issues were fixed.

In some cases, it may not be possible to make an existing website accessible. This may require a special accommodation. An accommodation is designed to assist users with disabilities in cases where the application of current Section 508 standards is neither feasible nor helpful.